When I attach the power connector, the case starts up but it is not available in my network.

The Web page for the additional software is not available.

When I attach the power connector, the case starts up but it is not available in my network.

This is an electrical issue with the case's hardware, but it does not affect the function of the case. It is important to know that case must only start up, when the power switch has been pressed. So when the case starts itself, just unplug the mains connector and replug. This issue occurs more often, when first the main plug is plugged and then the power connector in the case. Please first plug the case's power connector and then the mains plug. This issue is going to be solved completely with a new production series.

The Web page for the additional software is not available.

Please send us a support request with your demand.